Lex is interested in all things related to reliability. That includes not just redundant and fault-tolerant design, but also incident response process, human factors, and automation. Lex has given [conference](https://www.usenix.org/conference/srecon16/program/presentation/neva) [talks](https://www.usenix.org/conference/lisa16/training-program/session/retrospectives) and enjoys contributing to [open](https://github.com/heroku/retrodot) [source](https://github.com/lexelby/apiary) [projects](https://github.com/lexelby/inkscape-embroidery).
- Engineering
- Last Updated: March 30, 2017
- Lex Neva
Back on August 11, 2016, Heroku experienced increased routing latency in the EU region of the common runtime. While the official follow-up report describes what happened and what we’ve done to avoid this in the future, we found the root cause to be puzzling enough to require a deep dive into Linux networking.
The following is a write-up by SRE member Lex Neva (what’s SRE?) and routing engineer Fred Hebert (now Heroku alumni) …
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