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Security

This article was originally authored by Srinath Ananthakrishnan, an engineer on the Heroku Runtime Networking Team

Summary

This following story outlines a recent issue we saw with migrating one of our internal systems over to a new EC2 substrate and in the process breaking one of our customer’s use cases. We also outline how we went about discovering the root of the issue, how we fixed it, and how we enjoyed solving a complex problem that helped keep the Heroku customer experience as simple and straightforward as possible!

History

Heroku has been leveraging AWS and EC2 since the very early …

Since April 2021, the Heroku Runtime team has been working to deploy upgrades to the infrastructure powering Common Runtime apps, and we’re excited to formally announce the performance improvements that customers are already seeing.

When this Changelog post was published in May introducing the changes, almost all Common Runtime apps had been migrated from what we internally called the “classic“ infrastructure to the new “sharded” architecture. In addition to performance enhancements, this migration is expected to result in lower latency across the platform.

Around 99.9% of customers didn’t have to make any changes to their Heroku apps to benefit from …

Customer Trust is our highest priority at Salesforce and Heroku. It’s more important than ever to implement stronger security measures in light of increasing security threats that could affect services and apps that are critical to businesses and communities.

We’re pleased to announce that all Heroku customers can now take advantage of the security offered by Multi-Factor Authentication (MFA). We encourage you to check out these new MFA features and add another layer of protection to your account by enabling MFA.

As we announced in February 2021, all Salesforce customers are required to enable MFA starting Feb 1, 2022

We are thrilled to announce that Heroku Shield for Redis is now generally available and certified for handling PHI, PII, and HIPAA-compliant data. Heroku Shield for Redis is the final missing data service for Heroku Shield, which is an integrated set of Heroku services with additional security features needed for building high compliance applications. All Heroku Managed Data Services — Heroku Connect, Heroku Data for Redis, Heroku Postgres, and Apache Kafka on Heroku — are now fully certified for handling PHI, PII, and HIPAA-compliant data as part of Heroku Shield. Security and compliance come standard with Heroku Shield, so developers …

Security is always top of mind for Heroku customers; COVID-19 has further increased the urgency for enterprises and developers to deliver more mission-critical applications with sensitive and regulated data.

Given the needs of our customers, including those in regulated industries like Health & Life Sciences and Financial Services, we are thrilled to announce that Heroku Private Spaces and Shield customers can now deploy a new Postgres, Redis, or Apache Kafka service with a key created and managed in their private AWS KMS account. With BYOK, enterprises gain full data custody and data access control without taking on the burden of …

Today, we’re thrilled to announce four new trusted data integrations that allow data to flow seamlessly and securely between Heroku and external resources in public clouds and private data centers:

Heroku Postgres via mutual TLS
Heroku Postgres via PrivateLink
Apache Kafka on Heroku via PrivateLink
Heroku Redis via PrivateLink

These integrations expand Heroku's security and trust boundary to cover the connections to external resources and the data that passes through them. They enable true multi-cloud app and data architectures and keep developers focused on delivering value versus managing infrastructure. Data is the driving force in modern app development, and these …

We are thrilled to announce that Apache Kafka on Heroku Shield is now generally available and certified for handling PHI, PII, and HIPAA-compliant data. Our newest managed data service unifies Heroku Shield, a set of Heroku platform services that offer additional security features needed for building high compliance applications, with Apache Kafka on Heroku, our fully-managed service based on the leading open-source solution for handling event streams.

Organizations of all sizes face relentless pressure to bring better apps and experiences to market, and those with a strong focus on data security like Health and Life Sciences (HLS) organizations need to …

Today we are thrilled to announce the general availability (GA) release of Heroku Enterprise Accounts. All Enterprise Teams associated with a company are nested under an Enterprise Account which delivers a higher level of visibility and accountability. With an Enterprise Account, executives and admins can ensure trust and improved agility with simple fast management of teams, users and expenses, so application development teams can stay focused on the development process.

With applications sitting at the core of almost all businesses, collaborative environments that make it possible for users to efficiently work together without security concerns are essential to the …

There are many reasons to choose Heroku Data services, but keeping the services you use secure and up-to-date rank near the top. This foundation of trust is the most important commitment we make to our customers, and frequent and timely maintenances are one way we deliver on this promise.

We do everything we can to minimize downtime, which is typically between 10 – 60 seconds per maintenance. There are ways for you to minimize disruption too (see the tips and tricks below). The rest of the post explains how we think about Heroku Data maintenances, how we perform them, and …

Today, we're thrilled to announce Heroku Postgres via PrivateLink, a new integration that enables customers to seamlessly and securely connect Heroku Postgres databases in Private Spaces to resources in one or more Amazon VPCs. Heroku Postgres via PrivateLink connections are secure and stable by default because traffic to and from Heroku Postgres stays on the Amazon private network; once a PrivateLink is set up, there is no brittle networking configuration to manage. As always, security and trust are top of mind with everything we do at Heroku.

The ability to configure Heroku Postgres via PrivateLink is already enabled on all …

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